And the broadband saga continues …

Our client is now 28 days without broadband. On a business service! I’m fast coming to the opinion that the “ADSL broadband system” is completely unfit for purpose, and for a normally placid individual I’m finding it hard to contain my rage! Whoever at BT is responsible for this debacle of a system should be [...]

UK broadband woes – what’s happening with BT? And should we be worried!?

I’m increasingly frustrated, annoyed, and even angry with the systems in place to manage ADSL broadband in the UK. Seems that every ADSL issue we have had recently has turned into a complete nightmare!
As an example :-
· Customer has broadband with Plus.net for a year or more.
· The PSTN line is accidentally & incorrectly moved [...]